Head of E-Commerce

Company: Dermalogica LLC
Location: Carson
Posted on: April 22, 2025

Job Description:

Be a driving force in shaping the future of skincare e-commerce.Who We AreAt Dermalogica, we don't just create skincare-we redefine it. Dermalogica continues to lead the professional skincare industry with distribution in over 90 countries. Our entrepreneurial spirit, hands-on environment, and fast-paced culture encourage employees to be their best, bringing innovative solutions to reach the skincare professional and consumer. We are highly energetic, passionate, and results-oriented. You will find that Dermalogica is a very special place, with tremendous opportunities ahead for us, all building upon a record of achievement.In 2015 Dermalogica was acquired by Unilever, one of the world's largest and most successful consumer goods companies. As part of the Unilever Prestige portfolio, we operate independently while leveraging global resources to fuel our growth.The challenge is to build on the legacy of our brand, our experienced team, and our industry-leading education to continue to deliver profitable growth. One of the key elements for our success, and critical for our growth, is bringing in the right people to join our team. We invite you to come and make a real difference and grow your career with the global leader in skincare.What You'll DoDermalogica is looking for an exceptional Head of E-Commerce who is ready to take our U.S. Direct-to-Consumer (DTC) business to the next level. You will lead performance marketing, website operations, merchandising, and customer retention. Key responsibilities include managing the annual e-commerce roadmap, encompassing marketing strategies and customer lifecycle management, while providing insights into global e-commerce and contributing to the broader company strategy. If you are a data-driven leader with deep expertise in digital marketing, analytics, and team leadership, this is your opportunity to make a high-impact contribution at a global brand.Key Responsibilities:

• Lead & Develop - Manage and inspire a high performing 13 person e-commerce team, fostering a culture of innovation, collaboration, and agility.
• Own E-Commerce Strategy - Own the annual e-commerce roadmap, with a focus on growth marketing, customer lifecycle management, and retention strategies.
• Drive Performance - Drive revenue growth through performance marketing strategies, including SEO, SEM, email marketing, paid media, and conversion rate optimization.
• Leverage Data for Growth - Utilize analytics and predictive models (MMM, multi-touch attribution) to drive data-informed decisions that fuel revenue and profitability.
• Oversee P&L Responsibilities - Balance growth marketing with profitability, ensuring sustainable and scalable business success.
• Break Down Silos - Collaborate across teams, working closely with global teams, finance, customer service, and operations to create a seamless e-commerce experience from brand awareness to retention.
• Promote Innovation and Agility - Foster a culture of adaptability, empowering the team to make data-driven decisions quickly and confidently.
• Set the Standard - As the leader of Dermalogica's largest DTC business globally, you'll shape best practices within the Unilever Prestige DTC portfolio, sharing key learnings and best practices to drive broader innovation.What You Will BringKey Qualifications:
  • BA or BS degree with 10+ years of leadership experience in e-commerce, with a strong background in performance marketing, customer retention, and digital strategy (operations experience a plus).
  • Proven track record of driving online revenue growth and scaling Direct-to-Consumer (DTC) businesses.
  • Strong understanding of digital marketing strategies, including SEO, SEM, email marketing, paid media, and conversion optimization.
  • Deep expertise in Shopify, including a strong understanding of backend technologies and the platform's tech stack.
  • Experience leading and managing cross-functional teams in marketing, IT, and customer service.Key Skills and Abilities:
    • Strategic thinker with experience in developing and executing e-commerce growth strategies that align with overall business objectives.
    • Exceptional analytical skills-able to interpret data, develop KPIs, and optimize e-commerce performance using insights and predictive modeling.
    • Strong budget management and financial planning skills for e-commerce operations.
    • Exceptional project management skills, capable of handling multiple initiatives simultaneously while ensuring seamless execution.
    • Strong leadership and communication skills, with the ability to influence, inspire, and align teams toward common goals.
    • Deep knowledge of global e-commerce trends, emerging technologies, and industry best practices.
    • A passion for innovation, collaboration, and delivering exceptional customer experiences.The expected annual base salary for this role is $175,000-$225,000. The exact base salary is determined by various factors including experience, skills, education, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results.The position will be based out of the corporate headquarters in Carson, CA with applicable hybrid in-office work guidelines.Ready to Make an Impact?If you're ready to lead e-commerce at one of the most recognized brands in professional skincare, we'd love to hear from you. Hit the Apply Now button and let's shape the future of skincare together. Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.Dermalogica LLC, a Unilever Prestige company, embraces diversity, equity, and inclusion. We are committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Dermalogica.
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