ENTERPRISE INFRASTRUCTURE ENGINEER - HHIX - IT TECHNOLOGY

Company: Hoag Hospital Irvine
Location: Costa Mesa
Posted on: April 22, 2025

Job Description:

ENTERPRISE INFRASTRUCTURE ENGINEER (SR EUC VDI)- HHIX - IT TECHNOLOGYDepartment: Information TechnologyStatus: Full TimeShift: 1stRemote or Onsite: OnsiteLocation: Costa Mesa, CA, US, 92626Salary Range: $47.7200-$73.3700/hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.Role: VIRTUAL DESKTOP ADM SRPrimary Duties and ResponsibilitiesThe End-User-Computing -Virtual Desktop Infrastructure (EUC-VDI) Administrator and Engineer roles provide advanced and innovative patient-centric and business solutions to enhance Hoag's virtual, physical, remote, cloud, and mobile desktop environments. Responsibilities include:

• Performing adequate testing and planning to deliver with the highest standards of quality, and to secure high availability.
• Systems optimization, monitoring, and proactive maintenance.
• Keeping systems in compliance with security, entitlement, and performance requirements.
• Committing to constant process improvement and developing and maintaining accurate and updated documentation and policies and procedures.
• Working in cross-functional team efforts in complex issues resolution, project planning, and implementations.Applies experience with VMware Hypervisor, ControlUp, IGEL UEM, Citrix XenApp, XenDesktop, and Windows virtual technologies to support VDI implementations. Responsibilities include:
• Administrating large-scale (2000+ desktop sessions) VDI deployment using non-persistent desktops (floating pools), persistent desktops, and virtual application delivery.
• Defining the Windows desktop image standards for virtual environments.
• Leveraging supporting tools and technologies, AD, Group Policies, Thin Clients, etc., to support patching, anti-virus, profile management, user experience monitoring, performance improvements, packaging software, and encryption efforts.
• Providing technical expertise to evaluate, install, and maintain both hardware and software (i.e., scanner/printer certifications, and Tap-to-Print solutions).Develops the necessary methodologies and processes needed to scale VDI for growth, peak use capacities, high availability, remote access services, and support the business roadmap for future use cases and expansion. Participates in activities to evaluate new desktop delivery technology and applications, performing tasks associated with evaluation, design, installation, configuration, upgrades, testing, documentation, and expansion to support deploying new technologies and applications in a VDI environment.Participates in meetings outside of normal business hours, including occasional evenings and/or weekends. The position is in a support department which operates a call center 24 hours a day, seven days a week to provide support and service that may require travel. Operations include 1st, 2nd, and 3rd shifts. Employees may be required to pick up shifts outside of their standard assignment for coverage due to deployments, vacations, holidays, staff shortages, or other special circumstances as determined by leadership. Follows system-wide server, workstation, networking, and integration standards, policies, and procedures.Education and Experience
• High School diploma or equivalent work experience and 3+ years of related experience.
• Experience providing Level II and III desktop engineering support in Windows and remote management, also senior VDI Administrator level support, preferably in healthcare.
• Advanced experience with Xen Desktop, Citrix Cloud technology.
• Automating tasks with Windows PowerShell, VBScript, and SCCM.
• Experience with SCCM, AD, Packaging, Disk Encryption, Patching, Endpoint Security, Device Management, Cloud management services, Microsoft 365, FSLogix, UMS, Citrix, Imprivata Unity all preferred.Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment.
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Keywords: Hoag Hospital Irvine, Cerritos , ENTERPRISE INFRASTRUCTURE ENGINEER - HHIX - IT TECHNOLOGY, Engineering , Costa Mesa, California